privacy & data policy

Last updated: January 2026

ItalyTi.com (“ItalyTi”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Data Protection Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or communicate with us via messaging platforms.

1. Information We Collect

We may collect the following information:

Personal Information (provided by you):

  • Name
  • Email address
  • Phone number (including WhatsApp)
  • Travel preferences, booking details, and inquiry content
  • Any information you voluntarily share via forms, email, or messaging apps

Automatically Collected Information:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referring website

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests
  • Design and deliver bespoke travel, yacht, and concierge services
  • Communicate via email, phone, WhatsApp, or social platforms
  • Improve our website and services
  • Comply with legal and regulatory obligations

We do not sell or rent personal data.

3.Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), processing is based on:

  • Your consent
  • Performance of requested services
  • Legitimate business interests
  • Legal obligations

4. Data Sharing

We may share data only when necessary with:

  • Trusted service partners (yacht operators, hotels, drivers, local providers)
  • Technical providers (hosting, email, analytics)

All partners are required to process data responsibly and solely for service delivery.

5. International Data Transfers

ItalyTi operates between Italy, Europe, and the United States. Your data may be processed outside your country of residence. Appropriate safeguards are applied in accordance with applicable laws.

6. Data Retention

Personal data is retained only as long as necessary for:

  • Service delivery
  • Legal and accounting requirements
  • Legitimate business records

You may request deletion at any time.

7. Cookies & Tracking Technologies

ItalyTi.com uses limited cookies:

Essential Cookies:

Required for website functionality.

Analytics Cookies:

Used to understand website usage and improve performance. Data is aggregated and non-identifiable.

We do not use advertising, retargeting, or cross-site tracking cookies.

You can manage cookies through your browser settings.

8. Data Security

We apply reasonable technical and organizational safeguards to protect personal data. However, no online transmission is entirely secure.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Object to certain processing

Requests can be made using the contact details below.

10. Meta, WhatsApp & Messaging Compliance

ItalyTi may communicate via:

  • WhatsApp Business
  • Instagram Direct Messages
  • Facebook Messenger

When you contact us through these platforms, we may receive:

  • Name or profile identifier
  • Phone number (WhatsApp)
  • Message content
  • Date and time of communication

This data is used solely to respond to inquiries and deliver requested services.

ItalyTi:

  • Does not send unsolicited messages
  • Does not purchase or scrape contact lists
  • Communicates only with users who initiate contact or provide consent
  • Uses WhatsApp Business in compliance with Meta Business Messaging Policies

Meta Platforms, Inc. processes messaging data under its own privacy policies. ItalyTi is not responsible for Meta’s internal data practices.

11. Children’s Privacy

ItalyTi.com is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

13. Policy Updates

This policy may be updated periodically. The most current version will always be available on ItalyTi.com.

14. Contact Information

For privacy or data-related requests:

Contact Form: https://italyti.com/contact-us/